Prison system: Perception of the quality of life of workers who work in the health center

Abstract

This article aims to understand the perception of the quality of life of professionals who carry out work activities in the Health Center within a Prison Unit, from the perspective of the workers themselves, seeking to identify knowledge about the term “quality of life” and the relationship to itself, as well as the relationship between the work activity currently carried out and the influence of the work environment according to the levels of agreement between them combined with the variables that were proposed. This is a qualitative research in which the focus group technique was used, 15 professionals from different categories participated, permanent, contracted and seconded, who work in the Health Center located inside a Prison Unit, meeting the inclusion criteria and scheduled in advance. The results showed that from the perspective of the professionals themselves, they considered their quality of life to be average to poor and the suggestion of a new perspective with listening, empathy and training of managers to improve working conditions. In the end, the desire to be heard by managers was highlighted, in periodic meetings so that they can expose their difficulties, suggest improvements in working conditions, as they do not feel included, although at some previous point the managers did things differently. The possibility of an institutional diagnosis was also raised to structure these issues for the elaboration of a structured plan.