Assertive communication in formative feedback from healthcare residents
DOI:
https://doi.org/10.18378/rebes.v14i1.10381Keywords:
Internship and residency, Interprofessional relations, LearningAbstract
Feedback as an assessment tool, associated with assertive communication, helps to evaluate performance and collaborate in building the resident's personal and professional growth. This work aimed to analyze how assertive communication in formative feedback can promote improvements in the learning of medical and non-medical residents. This is a systematic review using the PICO strategies for the research question and PRISMA for selecting articles via the MEDLINE/PubMed and VHL databases, with a filter on the last 10 years, in English and Portuguese. of the 33 studies found, four were selected to compose the review. Developing communication skills and promoting bilateral feedback are essential to promote the relationship between tutor and resident, avoid hierarchization and allow the student to have an active role in their learning. Barriers such as time constraints, preceptor turnover, and learning curve can be minimized through the use of feedback models such as R2C2 and Ask-Respond-Tel. assertive communication in formative feedback can promote improvements in the learning of medical and non-medical residents by, in short, promoting bilateral feedback, and strategies and tools can be used to minimize communication barriers. More studies are needed on effective feedback communication, especially in multidisciplinary residencies.
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Copyright (c) 2024 Bárbara Nogueira Palmieri, Cássio Mattos da Silva, Matheus De Castro Souza Perez
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